James B. (Jim) Freedman

Boston University – School of Management
595 Commonwealth Avenue
Boston, MA 02215
phone: 617.353.2655
fax: 617.353.5003
email: jfreedma@bu.edu
URL: people.bu.edu/freedma

Boston University - School of Management, 2008
Dissertation title: Making a Difference: The Effect of Information Access on Persistent Voluntary Engagement
Dissertation Committee: John C. Henderson, Stephanie Watts, William Kahn & Kathy Curley

Northeastern University, 1975
College of Business Administration, B.S. in Marketing Computer Science, magna cum laude



2001-2007 Babson College - Adjunct


Redesigned courses in both the evening MBA program as well as the 1 year MBA program to incorporate emerging roles of information systems in the curriculum. Engaged leaders from industry in the classroom.

2001-Current Boston University - Assistant Professor


Provided leadership in redesigning the required information systems courses in both the undergraduate and graduate programs. Engaged industry leaders to provide input to the design process. Brought pracitioners into the classroom to provide real world insight.

1999- 2001 PricewaterhouseCoopers, LLP - Managing Director


Responsible for design, launch and management of PwC innovative new outsourcing services capability targeting support of SAP and Peoplesoft ERP cleints in the New England area.

Led the emerging technology practice in the development of consulting services in the wireless handheld computer market.

Participated in the development of service to support the emerging e-market business. Developed relationships and partnerships with hardware and software vendors to create a package of services to provide the infrastructure and processes required to run an e-market.

1978-1998 Keane, Inc. - Vice President


Part of the management team that grew a small $7 million regional software consulting firm into a $1.2 billion multi-national organization providng management consulting, software development and outsourcing services to 75% of the Fortune 1000.

Was responsible for the design, launch and management of new services to address emerging outsourcing and Y2K business needs. Developed processes and infrstrstructure to support growth from initial $200k project to over $400 million annual revenue rate.

Management responsibility for branch ofices throughout the midwest and southeast growing the business by over 25% per year, while transitioning services to more profitable management consulting and project business from the traditional technical support base.

1972-1978 Burroughs Corporation - Manager


Held a variety of positions of increasing responsibility while completing my undergrauate degree at Northeastern University.

Positions included Associate Programmer, Programmer/Analyst, Training Specialist, Marketing Representative and Zone Sales Manager.